A Brief Insight On The Usage Of Whatsapp For Business Support
WhatsApp has been popular personal communication tools for several years now. This messaging platform has even entered the commercial landscape with the launch of WhatsApp versions for business. Whatsapp SMS marketing and similar solutions have become extremely popular today, for providing businesses with a unique opportunity to connect with customers on a direct, personal level. To meet with the increasing competition levels in the market and ensure optimal customer satisfaction, it has become more important for businesses to make themselves available and accessible for patrons. Customers should ideally be able to contact companies in a comfortable and familiar manner for queries and problems. Using Whatsapp for business support can be perfect for this purpose. This system offers the facility of ubiquitous messaging that is quick, efficient, and reliable. Through WhatsApp, alerts and updates can be received in real-time. Most importantly, urgent questions can be answer...