Sinch

We at Sinch build a strong brand and grow happy customers with WhatsApp Business API . You can engage your customers on their favorite channel. Scale conversations, build loyalty, and get ready to enable a stellar brand experience. Drive quality engagement at scale with WhatsApp Business API, bringing all your tools and data together. Is WhatsApp business API right for you? How do you know when to switch from your free WhatsApp Business app to the more complicated yet comprehensive WhatsApp Business API? Here are some tell-tale signs: 1. Business Size: Designed for medium to large businesses with a growing customer base and overflowing support tickets and leads. 2. Communication Volume: Don't sweat over Google Translate when a customer texts in a different language. Our nifty 'Translate' feature lets you chat like a local and read responses in your preferred language. 3. Third-Party Integration: Equip your team with our AI rewrite feature to easily shorten or exp...

  WhatsApp API has been particularly designed to support the customer service and marketing efforts of a business. As it is an API, it does not have any front end interface or app. You will have to take the WhatsApp API endpoint to integrate it into your technology stack, and subsequently create a  WhatsApp Business Account .   While businesses of any type can use WhatsApp API, it particularly benefits ecommerce companies. As ecommerce brands have limited or no physical customer interaction, it is vital that their online interactions are always fast, simple, and powerful. The use of  Whatsapp business API  helps in achieving this goal, and provides a new avenue of customer engagement for ecommerce businesses. You can use advanced chatbots and opt-ins through it to capture leads for your business. On-site Chat Rather than an on-site assistance bot that waits right at the corner of your website, you may create a  WhatsApp bot  button or bubble to i...

  WhatsApp was typically used for conversations, but within a few years, the tool was designated for connecting small business owners to their customers. This WhatsApp API helps larger businesses to provide amazing customer service and also deliver notifications to customers. So, let us see the various features of this app that helps businesses to connect with their customers. Automated messages Having automated messages helps you to respond to customers 24/7. This way the customers can never feel neglected or overlooked. WhatsApp for business support helps in providing introductory information about your company. Some of the time-saving messages include notifying customers of wait times, prompting users to schedule a time to chat, and sending follow-ups with links to FAQ resources. Use message templates This feature of WhatsApp Business enables you to send pre-written messages such as delivery updates, appointment reminders, and confirmations. It saves time and effort and...

The WhatsApp business platform helps large-scale companies to engage with their target audience and market their brand. Some of the reputed WhatsApp business service providers can help companies with the associated tasks. If used efficiently, WhatsApp can be an extremely affordable marketing channel.  Marketing with WhatsApp can garner more conversions for businesses helping them improve their sales prospects and allowing them to build strong relationships with customers.   With the introduction of new features like status update and catalog in the WhatsApp Business account , the platform now provides companies with more room for communicating with visual content. Users can easily check out the offerings of a company on the WhatsApp application messenger, without the brand having to specifically message them this information. With the status update feature provided by this tool, companies can easily run promotions and market newly launched products to generate more sales....