Sinch

WhatsApp instant messaging  is an excellent tool for customer communication, owing to its wide usage. WhatsApp is among the most popular instant messaging apps in the planet. Moreover, managing huge volumes of messages on the app has become much simpler for businesses with WhatsApp Business Automation. The automated processes are designed to streamline and enhance interactions between businesses and their customer, and can be of a huge help no matter if you use  WhatsApp for business support  or sending marketing messages. There are many ways automation can be used via WhatsApp, including: Automated messages: You can set up automated messages to be sent to customers at particular times or in response to certain triggers. Such messages can range from greetings and appointment reminders to shipping updates and order confirmations. Automated messages via WhatsApp would allow your business to provide instant responses even when human resources m...

WhatsApp Business API has been designed particularly for growing businesses and bigger companies. It is equipped with a number of advantageous features and tools that allow companies to use WhatsApp for business support and marketing. This API offers plenty of integrations with other systems like CRMs, contact center tools, ticketing platforms, etc.  This allows businesses to streamline their customer interactions and accelerate their conversions to a good extent. Business API of WhatsApp additionally has a centralized dashboard and shared team inbox that facilitates easy chat and customer management. It also allows multiple users to sign in to the dashboard at once. With this Business API brands can also create a personalized “about” section that lets their customers easily see the importantinformation about the company when they open the relevant brand profile. This makes the API a great way to give consumers a quick snapshot of what a brand actually is about, while underlini...

WhatsApp today has established itself as a great marketing platform for business organizations of all sizes. Companies can easily make a Whatsapp corporate account and use certain unique features offered by the platform to support their marketing efforts . Whatsapp chatbot is especially a great tool that can be used to promote the arrival of new products and services, upcoming events, and discount offers to customers on a global scale. The chatbot option provided by Whatsapp can be formatted in varied styles, and allows for the inclusion of multimedia. Hence, with its assistance, marketing teams can be a lot more creative in their campaigns. Moreover, by choosing to integrate these bots into CRM, companies can easily analyze customer data, and subsequently, provide personalized recommendations on products and services based on the collected insights. WhatsApp integration is also immensely helpful in automating a host of repetitive marketing tasks, including emailing and social medi...

  WhatsApp has been popular personal communication tools for several years now. This messaging platform has even entered the commercial landscape with the launch of WhatsApp versions for business. Whatsapp SMS marketing and similar solutions have become extremely popular today, for providing businesses with a unique opportunity to connect with customers on a direct, personal level. To meet with the increasing competition levels in the market and ensure optimal customer satisfaction, it has become more important for businesses to make themselves available and accessible for patrons. Customers should ideally be able to contact companies in a comfortable and familiar manner for queries and problems.  Using Whatsapp for business support can be perfect for this purpose. This system offers the facility of ubiquitous messaging that is quick, efficient, and reliable. Through WhatsApp, alerts and updates can be received in real-time. Most importantly, urgent questions can be answer...