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Showing posts with the label WhatsApp API.

Expand potential customer reach to integrate WhatsApp API ins your device

Calling everyone embarrasses them, and one should go ahead with easy-to-transform personal and professional messages. If you want to say something to an unfamiliar person, send "hi" to them. After responding yes, you can move forward with the message. Nowadays, WhatsApp applications are in trend for personal and professional messaging. To continue the business message conversation, use WhatsApp API to simplify sharing. Do not keep the wrong mindset to keep your message insecure and unsafe because WhatsApp API adheres to End-to-End encryption. If you reach the maximum number of customers, then switch from normal SMS and WhatsApp to integrate WhatsApp API into your device. Key aspects for the WhatsApp API integration : The message quality of WhatsApp is far better than other messaging platforms as you can send messages in audio, video, and photo files.  You can make video and voice calls to recipients for clear message transformation. Without a recipient, you can drop a vo...

What makes using WhatsApp chatbot advantageous for a logistics company?

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  Successfully managing and delivering on customer expectations often poses a huge challenge for modern logistics companies. To lighten the load, it can be a smart move to use  WhatsApp Business  to automatically deliver personalized messages in conjunction with a chatbot. The customer service departments of logistics companies have to deal with a daily stream of highly repetitive queries about deliveries, complaints, rescheduling, and more. All together these queries can put a huge burden on the customer service department of the company. Deploying WhatsApp chabots can be helpful in solving this problem by providing automated, personalized responses to the customers, while freeing up the human agents from such monotonous 'busywork'. To benefits of using  WhatsApp chatbot   for a logistics company are: Assistance: The demand for 24/7 customer assistance and self-service has considerably gone up in the marketplace, as these forms of support do not...