Expand potential customer reach to integrate WhatsApp API ins your device

Calling everyone embarrasses them, and one should go ahead with easy-to-transform personal and professional messages. If you want to say something to an unfamiliar person, send "hi" to them. After responding yes, you can move forward with the message. Nowadays, WhatsApp applications are in trend for personal and professional messaging. To continue the business message conversation, use WhatsApp API to simplify sharing.

Do not keep the wrong mindset to keep your message insecure and unsafe because WhatsApp API adheres to End-to-End encryption. If you reach the maximum number of customers, then switch from normal SMS and WhatsApp to integrate WhatsApp API into your device.

Key aspects for the WhatsApp API integration: The message quality of WhatsApp is far better than other messaging platforms as you can send messages in audio, video, and photo files.  You can make video and voice calls to recipients for clear message transformation. Without a recipient, you can drop a voice message to inform them without disturbing them anymore. However, the third party cannot transform this message into an encryption code according to safety considerations. That's why WhatsApp is one of the secure messaging platforms that allows you to send information to your desired party.

Why do you go with the WhatsApp business API? First, you must know the key difference between WhatsApp API and WhatsApp business. As we dive into in-depth details, WhatsApp business suits perfect for individuals and small businesses. In this way, users can create WhatsApp business accounts to connect with customers and drive sales. But WhatsApp business is not a valuable option to engage with a global audience. Let us talk about the downside of the WhatsApp business.

 

  1. The broadcast information is available to the contact list of specified customers.
  2. There is no way to track the analytics of WhatsApp business.
  3. You cannot integrate the chatbot to automate customer support. As a result, you are unlikely to engage customers.
  4. The broadcast limit applies to only 256 customers.

If you're serious about engaging your customers, integrating your mobile with API is the way to go.  The API will automatically install a chatbot, ensuring quick responses to every query. No more waiting for instant responses API; you can send WhatsApp business messages to both prospective and regular customers.  This integration is not just necessary; it's an exciting opportunity to revolutionize customer engagement. Contact a professional at Sinch to integrate this API and start reaching your customers in no time.

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