Top Advantageous Aspects Of Using Whatsapp To Connect With The Customers
WhatsApp offers a high level of convenience to both brands and their customers. By making a WhatsApp official account , brands would be in the position to address customer queries and complaints in real-time. Customers having difficulty placing orders through a brand website may get in touch with them on WhatsApp, and acquire the needed assistance to get through the process. This will also help companies to increase their conversion rate. WhatsApp especially proves to be the perfect platform to send bulk messages to prospective clients with the help of a dynamic range of branded content, including videos, images, webinars, and more. Through it, companies can easily send out brochures and newly launched product videos to both the existing customers and prospective leads. Doing so increases awareness and facilitates the system of cross-selling. The top reasons why a growing number of companies across the planet are using WhatsApp to connect with their clients includ...