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When it comes to eCommerce, it is essential to have conversational interactions with customers. Engaging and speaking to your target audience allows you to deliver conversational and personalized experiences. That is where WhatsApp comes into the picture.   It enables eCommerce retailers to offer timely help to customers and ensure relevant interactions. That provides value to customers and makes them more loyal to the brand. WhatsApp messages can be sent to customers at every stage of their journey, allowing eCommerce businesses to forge long-term relationships with their target audience. WhatsApp eCommerce Statistics Did you know that 15 million businesses are on WhatsApp in India? Nearly 67% of Indian customers depend on WhatsApp for support from their favorite brands. However, that is not all. Statistics show that nearly 40 million people make use of WhatsApp to view product catalogs each month. The open rate for these messages by brands is an amazing 99%. That makes...

WhatsApp is the most popular and widely used messaging app in the world. Communicating on  WhatsApp Group   and chats with family and friends has become a part of regular life for many. Today, this messaging app is also being increasingly used for business communication as well. WhatsApp Business App comes with a more advanced interface than the regular app, and is tailored for managing an expansive volume of customer conversation. With its assistance, you can create quick replies or set automated messages to answer repeated questions from customer to provide them with 24/7 support. The business version of WhatsApp comes with the ability to use message templates and quick replies to save time. Send quick replies If you have an online business, then there is a good chance that you will get many customers who ask the same thing time and again. WhatsApp quick replies are a great way to reply to messages without having to type out a full response each time. You can add up to 5...

Automated Whatsapp message for business offers a ton of benefits for both big and small businesses. This chat application is used by two billion people worldwide and makes reaching your target audience a breeze, when it comes to this application, the delivery, conversion, and engagement rates are high and this, in turn, can help boost your bottom line and increase your return on investment. Here are some more benefits of Whatsapp that can help your brand. ·        It’s trusted Your customers are already using Whatsapp and so you’re not asking them to trust or download a new application – it’s something they already trust and have in their life which makes communicating with them easier as well as collaborating with your team. Since it’s a platform they trust, they won’t mind communicating to you about your products, services, and vice versa.   ·           It’s safe Your Whatsapp corporate account has two-factor au...

  With billions of consumers using WhatsApp multiple times each day, it is time that your company starts to use its platform to communicate with your target audience. Whatsapp instant messaging can especially be used to support your customer service and marketing functions, by engaging with the customers on a personal level, winning over their trust and making them loyal to your brand. After creating a WhatsApp business page, you can use this platform to create a complete profile of your company, which includes your website link and physical address. This can help inspire trust among the customers and make your Whatsapp business marketing more impactful. WhatsApp also allows you to create a catalogue of your products on the business page, so that customers can go through them and interact with you. By doing so, you give the customers the chance to check out your offerings with ease and increase their interest in your brand. Anyone running an eCommerce platform would know that...

  WhatsApp is among the most important messaging apps in the world, and is used by more than two billion people around the planet. Whatsappapplication messenger is not extensively used by businesses to connect with customers. This platform especially supports the marketing and customer service functions of a business. In addition to the extensive reach of the platform, there are several other reasons why people today widely use WhatsApp for their business functions. Here are some of them: Safe: This platform provides the benefit of offers end-to-end encryption and verified company profiles. Hence, through it, you can instill trust among your customers and makes sure that their personal information remains secure. With the rising rates of online frauds, customers always seek a platform that they can effectively trust. User Interface: Marketing with WhatsApp is absolutely hassle-free and its user interface is extremely simple to understand...

  The Whatsapp business platform especially helps large-scale companies to engage with their target audience and market their brand. Certain Whatsappbusiness service provider has also cropped up in the market recently that can help companies with the associated tasks. If used efficiently, Whatsapp can be an extremely affordable marketing channel.   Marketing with Whatsapp can fetch company better conversions, improve their sales prospects and allow them to build strong relationships with customers With the introduction of new features like status update and catalog in the WhatsApp Business account, the platform now provides companies with more room for communicating with visual content. Users can easily check out the offerings of a company on the Whatsapp application messenger , without the brand having to specifically message them this information. With the status update feature provided by this tool, companies can easily run promotions and market newly launched products ...