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Showing posts from May, 2021

WhatsApp Business API: Facilitates Smooth, Real-Time Customer Conversations

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  By leveraging WhatsApp Business solution, companies can explore better prospects and increase their brand exposure to quite an extent. As WhatsApp comes preinstalled on several smartphones across the world, its user adoption has grown exponentially. This essentially means that there is a high chance that your customers are already using Whatsapp messaging services .   By using this platform for business purposes, you subsequently can connect with these customers on a personal level and improve your overall conversions. WhatsApp Business API allows you to engage your customers through a variety of one-way notifications like appointment reminders, payment notifications, verification codes, discount details and more. It also facilitates two-way customer interactions through business support conversations and surveys. Sending Bulk SMS via WhatsApp also becomes possible with its unique Business API. The fact that you can reach users not only across the country, but also sever...

Whatsapp : A Secure And Reliable Marketing Tool For Modern Businesses

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  In the contemporary environment, when customers are weary of targeted ads and bots, using the Whatsapp secure messaging platform for marketing can prove to be a smart decision for all businesses. WhatsApp is among the top-rated messaging applications for the world, which has managed to establish itself as a trusted platform that encrypts messages and does not share information with third parties. Unlike many other applications, it is not laden with ads, and hence most customers have a good degree of trust in Whatsapp instant messaging . Moreover, to use the business version of WhatsApp, a company needs to verify their account; customers can be assured that they are in contact with the actual company and not any fraudster.   Due to its security feature, customers are more likely to interact with a company on Whatsapp than through traditional emails which often have phishing risks associated with them. Businesses, on the other hand, can use Whatsapp marketing messages for ...

A Brief Overview Of Whatsapp Business

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  WhatsApp is the most popular messaging application in the planet. While traditionally it was simply meant for personal communication, gradually the system of using Whatsapp for business communication is becoming extremely popular. WhatsApp Business was specifically launched to be used for commercial communication, and offer a concierge-like service for customers. This version can only be used by business owners, subsequent to making a Whatsapp corporate account . WhatsApp Business provides entrepreneurs with a secure, robust and powerful platform through which they can seamlessly interact with their customers on a personal level, as well as deliver the needed updates and support. To leverage this system, a company firstly has to make their Whatsapp official account . Having such an account will allow customers get to acquire extra information about the company, such as the email or the store address, website or any extra description of the business. The official account or bus...

A Brief Insight On The Usage Of Whatsapp For Business Support

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  WhatsApp has been popular personal communication tools for several years now. This messaging platform has even entered the commercial landscape with the launch of WhatsApp versions for business. Whatsapp SMS marketing and similar solutions have become extremely popular today, for providing businesses with a unique opportunity to connect with customers on a direct, personal level. To meet with the increasing competition levels in the market and ensure optimal customer satisfaction, it has become more important for businesses to make themselves available and accessible for patrons. Customers should ideally be able to contact companies in a comfortable and familiar manner for queries and problems.  Using Whatsapp for business support can be perfect for this purpose. This system offers the facility of ubiquitous messaging that is quick, efficient, and reliable. Through WhatsApp, alerts and updates can be received in real-time. Most importantly, urgent questions can be answer...

Two Key Pointers To Consider When Developing A Whatsapp Business Marketing Strategy

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Having a good marketing strategy in place is crucial for all modern companies to meet up with the high competition levels prevalent in the diverse industries and reach a wider audience. Today, Whatsapp business marketing has especially become a popular tool uses by businesses, due to its extensive reach. This messaging application is used by people of all backgrounds around the world, and hence through it speared their brand message and explore new markets. To ensure the best possible outcomes from the Whatsapp marketing process, one first needs to create a good strategy. A well planned out strategy is the foundation of every successful marketing process. It allows people to map their steps, and change plans swiftly in case something goes wrong. Here are a few pointers that people can use to create their WhatsApp marketing strategy to achieve the desire results: Define your goals and KPIs: Determining the marketing objectives would be the first step of the process, as it would help t...

An Insight on Using Whatsapp for Better Customer Services and Support

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  WhatsApp can be used as a marketing tool by businesses of all types. In comparison to other major channels, WhatsApp messages have much better open rates, making this an ideal platform to spread brand messages. One can even seek out the aid of any professional Whatsapp business enterprise for this purpose, to send their brand message across in the most efficient manner through this tool.  These companies can significantly help brands to level-up their overall prospects to the fullest by using this messaging app, A great number of customers use messaging apps to seek out brand support, and acquire better advice and care than the assistance available on company websites. Whatsapp bot service especially proves to be useful to cater to this requirement of the customers. It enables brand to get the queries to send to them answered immediately and provide customers with real-time support. This swift flow of communication considerably contributes to superior customer satisfacti...

An Insight on Using Innovative Whatsapp Business Features To Augment Sales Prospects

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  The trend of using Whatsapp to give a boost to diverse business functions has gradually picked up pace in the last few years. While traditionally most businesses limited the use of this messaging platform at internal communication, with a range of Whatsapp enterprise solutions available now, brands are slowly realizing the ways it can support other business functions, sales and marketing in particular. The informal nature of WhatsApp especially works quite well in developing customer relationships. The aspect of connecting with customers on a channel is majorly used for personal communication as a distinctive impact, and makes the brand feel more relatable to the customers. By installing the business version of the app, and creating a Whatsapp company account , one would get to avail a variety of features that help them to support their sales and marketing activities. For example, there is a product catalog feature present in the WhatsApp Business App, which companies can us...

A General Overview Of The Various Ways Whatsapp Business API Is Used Today

  For years Whatsapp have maintained its position as the most widely used messaging app across the planet. While originally people used this platform simply for personal communication, with the advent of Whatsapp business API, commercial organizations can leverage this tool for diverse purposes. The business version of the messaging app is largely aimed at small business owners, allowing them to easily connect and interact with customers by using tools that allow them to automate, sort, and quickly respond to messages. Whatsapp SMS marketing is especially proving to be a lot more effective than the traditional bulk SMS solutions. WhatsApp business API can seamlessly be used by companies to connect and interact with existing and potential customers on a personal level, and directly promote their products, services and more. Using Whatsapp for business support has also become quite a popular notion among modern companies. Even though WhatsApp business API was traditionally aime...

Unique Features Of The Business Version Of Whatsapp

  Modern businesses require modern solution, not only when it comes to their operations but also in the ways they interact and communicate with their customers. Nowadays a huge number of people use the service of Whatsapp instant messaging across the world to communicate with each other.   In the last few years, the system of leveraging Whatsapp secure messaging for businesses have also become quite popular. Whatsapp business API was specially launched for commercial purposes, and is equipped with multiple innovative features like: Register landline numbers: WhatsApp for business allows people to use their landline numbers to register for the app. They can also insert details about the type of business they have when registering. Automated replies: Automated Whatsapp marketing messages can now be sent through the business version of the tool. This allows brands to promptly cater to the customers at all times, even beyond the typical bu...

A Brief Overview On Using Whatsapp For Marketing And Customer Service

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  Social media networks and messaging applications have changed the way people communicate with one another. Businesses across the planet are additionally adopting these technologies to reach their target audience.  With the launch of Whatsapp business API , this messaging app has become a core customer service and marketing tool for several businesses, especially small scale ones. Small scale businesses do not have a huge advertising or customer service budget. In such a scenario, Whatsapp messaging services , proves to be a cost-friendly and effective solution for them to both reach out to their customers on a personal level and deliver superior customer service. For example, if a person runs a carpentering store, they can extend to live-video help or tutorials to fix a problem or provide guidance to the customers via Whatsapp, without having to visit their home. By doing so, a business can establish its name as a trusted source, on whom the customers can always depend on ...