A Brief Overview On Using Whatsapp For Marketing And Customer Service

 

Social media networks and messaging applications have changed the way people communicate with one another. Businesses across the planet are additionally adopting these technologies to reach their target audience.  With the launch of Whatsapp business API, this messaging app has become a core customer service and marketing tool for several businesses, especially small scale ones.

Small scale businesses do not have a huge advertising or customer service budget. In such a scenario, Whatsapp messaging services, proves to be a cost-friendly and effective solution for them to both reach out to their customers on a personal level and deliver superior customer service. For example, if a person runs a carpentering store, they can extend to live-video help or tutorials to fix a problem or provide guidance to the customers via Whatsapp, without having to visit their home. By doing so, a business can establish its name as a trusted source, on whom the customers can always depend on for fast service.

Bulk SMS via Whatsapp, on the other hand, can prove to be an incredible way to promote new products among both existing and prospective customers. One can even attach attractive pictures and videos with their message, to increase its overall impact.

 

Contact:

ACL Mobile Limited

7th Floor, Tower-4,Express Trade Towers 2,

B-36, Sector-132, Noida – 201 301 

Tel : +91 120 6139000
Fax : +91 120 6139100 
E-mail : sales@aclmobile.com

Location: B-36 B Block, B Block, Block A, Sector 132, Noida, Uttar Pradesh 201304, India

Comments

Post a Comment

Popular posts from this blog

Unique Features Of The Business Version Of Whatsapp

  Modern businesses require modern solution, not only when it comes to their operations but also in the ways they interact and communicate with their customers. Nowadays a huge number of people use the service of Whatsapp instant messaging across the world to communicate with each other.   In the last few years, the system of leveraging Whatsapp secure messaging for businesses have also become quite popular. Whatsapp business API was specially launched for commercial purposes, and is equipped with multiple innovative features like: Register landline numbers: WhatsApp for business allows people to use their landline numbers to register for the app. They can also insert details about the type of business they have when registering. Automated replies: Automated Whatsapp marketing messages can now be sent through the business version of the tool. This allows brands to promptly cater to the customers at all times, even beyond the typical bu...
Read more

Dynamic ways customers can connect with their favorite brands on WhatsApp

Image
The ways to use WhatsApp business API are many, and features like click to chat link and QR codes make it easy for brands to connect with their target audience on this platform. WhatsApp click to chat feature has been designed for users who want to interact with a brand without saving their number. The click-to-chat link feature is one of a kind. This link can be shared by the brand to its target audience so that they can interact with the company any time they want. These links can additionally be promoted on the social media pages or website of a brand. The best aspect of WhatsApp click to chat link is that they are available free of cost, as long as the business uses WhatsApp business API solution . A business will not have to worry about the limit of links that they generate or users interacting with it via clicks. WhatsApp QR codes functionality is also quite similar to the WhatsApp’s click-to-chat link feature, the major difference between them is that users get to connect ...
Read more

How to Integrate ChatGPT with WhatsApp?

Image
The popularity of WhatsApp business marketing , especially its chatbots, has majorly gone up over the last few years. ChatGPT, is another AI catboats tool that is recently making waves in the marketing landscape. Choosing to Integrate ChatGPT with WhatsApp can be an immensely smart move for businesses and allow them to take their customer communication experiences to a whole new level. One of the key benefits of using ChatGPT for WhatsApp businesses is its ability to handle customer queries and complaints in real-time. It can be a huge time-saver for businesses, as it frees the customer service staff members to focus on more complex issues while the chatbot handles routine inquiries. ChatGPT can even be programmed to handle frequently asked questions, and well as deliver relevant information to customers. Much like WhatsApp Chatbot , ChatGPT also works towards reducing the workload of customer service staff. To integrate ChatGPT With WhatsApp, you have to: Download   ChatG...
Read more