Sinch

Owing to its rich media sharing options and global adoption, WhatsApp has emerged as a lucrative marketing tool for modern companies. Whatsapp bot service is especially being used by multiple companies to boost their customer support functions. In the modern, competitive business environment, it has become vital for brands to make themselves available and accessible for customers, and reach out to them in a comfortable and familiar way. WhatsApp business messaging facility manages to tick all the boxes. It allows for ubiquitous messaging that quick, efficient, and reliable on a platform used by numerous people across the planet. With this messaging platform, alerts and updates can be received in real-time. Moreover, any urgent questions that need answering can be answered in a timely and direct manner, with no middleman slowing down the process, if a company uses the bot feature of WhatsApp business API. Whatsapp bulk message sender can be extremely useful for sending promotional m...

  WhatsApp offers a high level of convenience to both brands and their customers. By making a WhatsApp official account , brands would be in the position to address customer queries and complaints in real-time.   Customers having difficulty placing orders through a brand website may get in touch with them on WhatsApp, and acquire the needed assistance to get through the process. This will also help companies to increase their conversion rate. WhatsApp especially proves to be the perfect platform to send bulk messages to prospective clients with the help of a dynamic range of branded content, including videos, images, webinars, and more.   Through it, companies can easily send out brochures and newly launched product videos to both the existing customers and prospective leads. Doing so increases awareness and facilitates the system of cross-selling. The top reasons why a growing number of companies across the planet are using WhatsApp to connect with their clients includ...