Sinch

With thousands of passengers moving through heavy flight schedules daily, airlines face an immense volume of strain. The strain is especially evident when it comes to resolving customer issues. Even though most airline companies try to attend to all customer inquiries as soon as possible through channels like email, calls, or SMS, they often fail to provide the immediate attention desired by modern customers. Airlines are gradually incorporating  Whatsapp business  into customer communication to solve this problem. WhatsApp allows airline companies to use rich media like documents, locations, videos, and images in their messages, which help in enhancing customer engagement. The combination of message personalization and rich media facilitates a robust and impactful customer-centric approach.   By using  the Whatsapp chatbot , airline companies can answer almost any query, from seat change requests, flight notifications, and information updates to even general que...

WhatsApp has always given priority to the needs of their customer. It has given all features very nicely, suiting perfectly for its customers. WhatsApp has now introduced a new feature of messaging platform for chatting regarding the business. It has given different status types for the business account: unconfirmed, confirmed, and verified. How to make a WhatsApp business account   WhatsApp will give the status of 'CONFIRM' on the specific phone number that matches the business's phone number. A grey checkmark badge will be denoted for this particular profile. The number that does not match the business's phone number will be given the status of "DISAPPROVED". Finally, a "VERIFIED" status will provide the phone number, which has been matched with your business number. The "VERIFIED" number will get the badge with a green check mark.   It seems that WhatsApp has some of its internal mechanisms to check the authenticity of the busine...