Sinch

WhatsApp significantly assists ecommerce brands in interacting with both their target and existing customers in a smooth manner. Almost all ecommerce companies, regardless of their size or type, can benefit from a  WhatsApp business API solution . Among other things, gaining traction with new customers is a vital aspect of the ecommerce journey. The use of  WhatsApp business API   can completely automate this process and help your business to get the required customer data with just a simple click-to-chat link. You can simply include a chat widget on your website or app which will direct them to a WhatsApp Chat, to aid the customers in the purchase process. The customers can also be provided with the option of opting in for notifications via WhatsApp from your company. This would allow you to send notifications and updates to your target audience on a regular basis, through a communication channel that they are likely to use on a daily basis. Shopping cart abandonment i...

In the fast paced world of today, companies constantly look for more efficient ways to communicate with their target audience. This is where messaging apps like WhatsApp come to play. This messaging platform now has more than two billion monthly active users across the planet, and offers specialized communication tools to businesses like  WhatsApp bot API .  WhatsApp business solutions are specifically designed for simplifying customer communications and aids businesses to manage customer interactions, receive feedback and send customized messages with ease.  Chatbot WhatsApp  is particularly useful in enabling businesses to augment their customer interactions and expedite query resolution. On the whole, there are many ways businesses of today can benefit from using WhatsApp: Automates messages for swift response: Businesses can set automated responses for schedule away messages; send acknowledgements or FAQs, thereby improving both customer sati...