Sinch

  WhatsApp is among the most important messaging apps in the world, and is used by more than two billion people around the planet. Whatsappapplication messenger is not extensively used by businesses to connect with customers. This platform especially supports the marketing and customer service functions of a business. In addition to the extensive reach of the platform, there are several other reasons why people today widely use WhatsApp for their business functions. Here are some of them: Safe: This platform provides the benefit of offers end-to-end encryption and verified company profiles. Hence, through it, you can instill trust among your customers and makes sure that their personal information remains secure. With the rising rates of online frauds, customers always seek a platform that they can effectively trust. User Interface: Marketing with WhatsApp is absolutely hassle-free and its user interface is extremely simple to understand...

  The trend of using WhatsApp to connect with potential and current customers has climbed up significantly in the recent years. However, to use Whatsapp for business communication , a company has to make a separate account.  The WhatsApp Business platform has been specifically designed for business owners, and to create an account on it, one would need a phone number different from the WhatsApp number used for personal communication. The Whatsapp corporate account of a company would feature a number of helpful details, such as: The name of the company and a brief description about them Business email address Link to their website Store or office address. Businesses using WhatsApp will be listed as business accounts.  It is important to create such a Whatsapp official account , so that the customers are able to identify it clearly and steer clear of any fake profiles. Subsequent to creating their account, entrepreneurs can organize their contacts or chats with lab...

  WhatsApp has made quite an impressive reputation for itself as one of the most widely used, secure messaging platforms , of the world. While traditionally this platform was solely meant for personal communication, with the development of WhatsApp Business, it can also be used to facilitate customer support, as well as promote products and service offerings There are a set of in-app features that you can perform within the WhatsApp Business app. Automated messages are among the most advantageous features available in the Whatsapp platform for business . The types of automated messages you can send include: Quick Reply:   You can enable this function through certain buttons. Basically, with this feature, rather than typing long questions, you can display them through interactive buttons, which subsequently provide answers for certain common queries raised by the customer. Greeting Messages: With this feature, you can greet your customers whene...

  This massive increase in WhatsApp usage over the last two decades or so has opened many opportunities for businesses.   With the advent of WhatsApp Business API , business organizations get the chance to leverage a host of advantageous features and capabilities to support their marketing and customer service efforts. Whatsapp bot service has especially come as a huge advantage for modern businesses. The WhatsApp chatbot basically allows companies to connect with their customers in two major ways, sending important updates and solving customer questions. Such Whatsapp business enterprise solutions can also be used to send well-targeted and timely messages to delight the customers. The common usage of WhatsApp chatbot includes: Product availability:   Information and updates on products on which users are interested in, along with their availability details. Order updates: Details about purchase orders, tracking, and delivery information....