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Showing posts from May, 2022

Steps involved in applying for a WhatsApp API account

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WhatsApp API has been designed for medium to large companies who aim at using this messaging platform to strengthen their communication strategy. WhatsApp API, however, is not the same as WhatsApp Business App in many ways.   First of all, WhatsApp API has a lot more advanced features, like multi-user support and WhatsApp Notifications. Secondly, WhatsApp API is not free. You will have to pay for sending WhatsApp broadcasts or notifications through the API. Details of whatsapp business pricing can be found online. Moreover, you can create a WhatsApp Business API Account only through authorized WhatsApp Partners.   The application process you go through to create a Whatsapp corporate account may vary a bit, from one partner to another.  On the whole, applying for a WhatsApp API account majorly involves four steps: Buying or porting a phone number Undergoing WhatsApp Commerce Policy and Display Name checks Verifying Facebook Business and number, and acc...
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Technology plays a crucial role in speeding up service delivery and enhancing productivity today by reducing human intervention in repetitive tasks.   Rapidly evolving technologies, including AI enabled chatbots, are becoming vital to enabling streamlined automation of processes and workflows. Whatsapp chatbot is basically designed to have conversations with humans over chat, and is extensively used by banks and FinTech firms today to provide support, answer queries and generate leads on the most popular messaging application of the planet.   Banking and FinTech sector is fiercely competitive. Consumers often complain of the lack of accessibility to proper customer service and resources in this domain. To get ahead of the competition, hence, leveraging whatsapp bot integration can be a game changer for your business. It can allow you to facilitate smooth and seamless interaction with prospects and existing customers on the app that they are likely to use a lot already. W...