Features to enjoy on the WhatsApp Business App

WhatsApp Business is a free app that comes with a number of features, and is especially perfect for small and medium scale businesses. Starting from saving time to personalizing the conversation, using this app goes a long way in building a smooth buying experience for your existing and prospective customers.



WhatsApp Business App has many amazing features, including:

  • Business Profile: On the Business App of WhatsApp, you can create your very own business profile to provide helpful information to the customers. This profile can feature your business name, address, business description, email address, website link, and more. Having such a business account can assist you to gain the loyalty of the customers. It provides a business profile a reliable familiar “face" and identity.
  • Quick Replies: These messages are meant to answer common questions. Quick replies are helpful in saving and reusing messages that you might send frequently, so that common questions can be answered in almost no time.
  • Automatic Greeting Message: WhatsApp for business allows you to effectively create greeting messages that the users shall receive after starting a dialog with your company or 14 days of inactivity. By sending an instant message, you can welcome a new customer and introduce your brand, without any kind of delays or waiting timings.

You can even use WhatsApp Group to connect with multiple customers at once. Alternatively, WhatsApp broadcast feature can be used to send bulk messages to a large number of customers, which they would receive in the form of a private message.

Sinch India Limited

7th Floor, Tower-4, Express Trade Towers 2,

B-36, Sector-132, Noida – 201 301

Tel: +91 120 6139000
Fax: +91 120 6139100
E-mail: marketing@aclmobile.com

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