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Showing posts from November, 2022

Four common uses cases of WhatsApp in the automobile industry

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An increasing number of carmakers and car dealers are using WhatsApp to connect with their customers. In the automobile industry, a keen focus is maintained on providing customers an enjoyable experience with simplicity. The use of  WhatsApp Business API helps automobile companies to optimize customer service, and engage both prospective and existing customers. While SMS and phone calls lack multimedia capability and email lacks speed, WhatsApp proves to be the go-to platform for quick, personal, modern messaging. Common uses of WhatsApp in the automobile industry include: Product Announcements: You can send targeted campaigns to your contact lists through WhatsApp , as new car models come into stock. This app facilitates the creation of conversational flows that can be turned into sales opportunities. Servicing Reminders: WhatsApp   ongoing campaigns feature can be used to trigger servicing reminders to the customers automatically a...

3 Prominent Features of WhatsApp Business App

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WhatsApp is the most popular and widely used messaging app in the world. Communicating on  WhatsApp Group   and chats with family and friends has become a part of regular life for many. Today, this messaging app is also being increasingly used for business communication as well. WhatsApp Business App comes with a more advanced interface than the regular app, and is tailored for managing an expansive volume of customer conversation. With its assistance, you can create quick replies or set automated messages to answer repeated questions from customer to provide them with 24/7 support. The business version of WhatsApp comes with the ability to use message templates and quick replies to save time. Send quick replies If you have an online business, then there is a good chance that you will get many customers who ask the same thing time and again. WhatsApp quick replies are a great way to reply to messages without having to type out a full response each time. You can add up to 5...