Sinch

An increasing number of people consider WhatsApp to be the conversational channel of their choice. They not only use this channel to connect with friends and family, but also to reach out to their preferred businesses. Hence, it would be prudent for you to make use of  WhatsApp Business API , and engage with customers on the messaging platform used by them almost on a daily basis. Rather than asking your prospects and customers to: Download your mobile App. Submit a form on your landing page Call you during work hours Email you You can simply ask them to contact you through your official WhatsApp profile. While all the channels mentioned above may work, they largely provide an impersonal customer experience. On the other hand,  WhatsApp messaging services  enables you to connect with a customer on an one-to-one basis and have a personalized conversation. WhatsApp API, moreover, offers you a range of benefits, including chatbot that ...

WhatsApp Business API  has been introduced for large businesses, and allows them to carry out customer communication seamlessly. Right from managing customer pain point to answering sales queries, many activities become simpler for business with this API. However, one of the best aspects of WhatsApp API is that it allows you to create and implement a chatbot for your business on this messaging platform. WhatsApp Chatbot can deliver a human-like customer experience by performing tasks like answering common customer queries and completing sales. Key highlights of  WhatsApp Bot  include: WhatsApp click-to-chat link: This feature has been introduced by WhatsApp so that users are able to interact with a business without having to save their number. You can add this click-to-chat link to your website or app, or even attach it to your promotional emails and text messages. Interested users simply have to click on this link to connect with your busin...