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Showing posts from May, 2023

Top 4 useful capabilities of WhatsApp Chatbot

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WhatsApp business API has been designed for large scale businesses, and helps them in catering to sales queries, managing customer pain points and more. WhatsApp Chatbot is among the biggest features of WhatsApp API and is able to provide human-like experiences by seamlessly performing tasks like collecting user attributes, completing sales, answering common customer queries and so on. Here are some of the prime capabilities of Chatbot WhatsApp : Promising lead qualification: With WhatsApp Chatbot, a business does not have to collect user attributes manually. The bot shall automate the lead qualification process and effectively nurture leads by collecting vital user attributes. WhatsApp Chatbot is immensely helpful in collecting user attributes like email address, preferences, age, gender and more. 24x7 automated customer supports: No matter whether you provide a certain service or run an ecommerce store, providing good customer support is im...

Dynamic ways customers can connect with their favorite brands on WhatsApp

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The ways to use WhatsApp business API are many, and features like click to chat link and QR codes make it easy for brands to connect with their target audience on this platform. WhatsApp click to chat feature has been designed for users who want to interact with a brand without saving their number. The click-to-chat link feature is one of a kind. This link can be shared by the brand to its target audience so that they can interact with the company any time they want. These links can additionally be promoted on the social media pages or website of a brand. The best aspect of WhatsApp click to chat link is that they are available free of cost, as long as the business uses WhatsApp business API solution . A business will not have to worry about the limit of links that they generate or users interacting with it via clicks. WhatsApp QR codes functionality is also quite similar to the WhatsApp’s click-to-chat link feature, the major difference between them is that users get to connect ...