Sinch

Owing to its rich media sharing options and global adoption, WhatsApp has emerged as a lucrative marketing tool for modern companies. Whatsapp bot service is especially being used by multiple companies to boost their customer support functions. In the modern, competitive business environment, it has become vital for brands to make themselves available and accessible for customers, and reach out to them in a comfortable and familiar way. WhatsApp business messaging facility manages to tick all the boxes. It allows for ubiquitous messaging that quick, efficient, and reliable on a platform used by numerous people across the planet. With this messaging platform, alerts and updates can be received in real-time. Moreover, any urgent questions that need answering can be answered in a timely and direct manner, with no middleman slowing down the process, if a company uses the bot feature of WhatsApp business API. Whatsapp bulk message sender can be extremely useful for sending promotional m...

  WhatsApp offers a high level of convenience to both brands and their customers. By making a WhatsApp official account , brands would be in the position to address customer queries and complaints in real-time.   Customers having difficulty placing orders through a brand website may get in touch with them on WhatsApp, and acquire the needed assistance to get through the process. This will also help companies to increase their conversion rate. WhatsApp especially proves to be the perfect platform to send bulk messages to prospective clients with the help of a dynamic range of branded content, including videos, images, webinars, and more.   Through it, companies can easily send out brochures and newly launched product videos to both the existing customers and prospective leads. Doing so increases awareness and facilitates the system of cross-selling. The top reasons why a growing number of companies across the planet are using WhatsApp to connect with their clients includ...

  Modern communication channels like SMS and email are widely used by business organizations today. However, with the evolution of technologies, these channels are not enough to meet consumer demand. Modern consumers prefer engaging with business that use convenient omnichannel solutions, such as WhatsApp secure messaging . WhatsApp Business can provide you with an effective way of engaging in two-way messaging with customers through an app that they are most likely to be using on a daily basis. This popular texting application provides companies of all sizes and types an easy and direct gateway to connect with customers and boost their communications efforts. The days when customers used to deal with frustrating customer service and support calls, backlogged support emails, and never-ending routing to agents, are long gone. Modern customers are likely to shift their brand if they come across such concerns. This is why it is vital that you use WhatsApp as a business tool to avoi...

WhatsApp Business API has been designed particularly for growing businesses and bigger companies. It is equipped with a number of advantageous features and tools that allow companies to use WhatsApp for business support and marketing. This API offers plenty of integrations with other systems like CRMs, contact center tools, ticketing platforms, etc.  This allows businesses to streamline their customer interactions and accelerate their conversions to a good extent. Business API of WhatsApp additionally has a centralized dashboard and shared team inbox that facilitates easy chat and customer management. It also allows multiple users to sign in to the dashboard at once. With this Business API brands can also create a personalized “about” section that lets their customers easily see the importantinformation about the company when they open the relevant brand profile. This makes the API a great way to give consumers a quick snapshot of what a brand actually is about, while underlini...

WhatsApp today has established itself as a great marketing platform for business organizations of all sizes. Companies can easily make a Whatsapp corporate account and use certain unique features offered by the platform to support their marketing efforts . Whatsapp chatbot is especially a great tool that can be used to promote the arrival of new products and services, upcoming events, and discount offers to customers on a global scale. The chatbot option provided by Whatsapp can be formatted in varied styles, and allows for the inclusion of multimedia. Hence, with its assistance, marketing teams can be a lot more creative in their campaigns. Moreover, by choosing to integrate these bots into CRM, companies can easily analyze customer data, and subsequently, provide personalized recommendations on products and services based on the collected insights. WhatsApp integration is also immensely helpful in automating a host of repetitive marketing tasks, including emailing and social medi...

A good chunk of the world is now on WhatsApp. Right from old school friends to new company colleagues,  Whatsapp secure messaging  platform provides people with a great means to connect with diverse people to develop relationships. As a good number of their customers are likely to be on WhatsApp today, it makes sense for business organizations to use this platform to connect with their target audience. Subsequent to creating a  Whatsapp company account , a business can use this messaging tool to support their customer service and marketing effort, and subsequently, connect with the customers on a more personal level than most of the other mediums. Even if people do not check their emails or social media profiles regularly, they usually open then WhatsApp at least a few times a day. Hence, this tool can be one of the most efficient ways to engage the target audience and build brand loyalty. There are many tools offered by this messaging platform that can be useful for a bu...

  With billions of consumers using WhatsApp multiple times each day, it is time that your company starts to use its platform to communicate with your target audience. Whatsapp instant messaging can especially be used to support your customer service and marketing functions, by engaging with the customers on a personal level, winning over their trust and making them loyal to your brand. After creating a WhatsApp business page, you can use this platform to create a complete profile of your company, which includes your website link and physical address. This can help inspire trust among the customers and make your Whatsapp business marketing more impactful. WhatsApp also allows you to create a catalogue of your products on the business page, so that customers can go through them and interact with you. By doing so, you give the customers the chance to check out your offerings with ease and increase their interest in your brand. Anyone running an eCommerce platform would know that...