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WhatsApp business API has been designed for large scale businesses, and helps them in catering to sales queries, managing customer pain points and more. WhatsApp Chatbot is among the biggest features of WhatsApp API and is able to provide human-like experiences by seamlessly performing tasks like collecting user attributes, completing sales, answering common customer queries and so on. Here are some of the prime capabilities of Chatbot WhatsApp : Promising lead qualification: With WhatsApp Chatbot, a business does not have to collect user attributes manually. The bot shall automate the lead qualification process and effectively nurture leads by collecting vital user attributes. WhatsApp Chatbot is immensely helpful in collecting user attributes like email address, preferences, age, gender and more. 24x7 automated customer supports: No matter whether you provide a certain service or run an ecommerce store, providing good customer support is im...

The ways to use WhatsApp business API are many, and features like click to chat link and QR codes make it easy for brands to connect with their target audience on this platform. WhatsApp click to chat feature has been designed for users who want to interact with a brand without saving their number. The click-to-chat link feature is one of a kind. This link can be shared by the brand to its target audience so that they can interact with the company any time they want. These links can additionally be promoted on the social media pages or website of a brand. The best aspect of WhatsApp click to chat link is that they are available free of cost, as long as the business uses WhatsApp business API solution . A business will not have to worry about the limit of links that they generate or users interacting with it via clicks. WhatsApp QR codes functionality is also quite similar to the WhatsApp’s click-to-chat link feature, the major difference between them is that users get to connect ...

WhatsApp marketing is among the fastest growing forms of digital marketing. Companies of diverse types and sizes are now seeking assistance of good WhatsApp solution provider to accelerate their customer communication processes. This platform allows companies to interact with customers via quick replies, greeting messages and more. With the help of WhatsApp Business API, businesses can even make use of WhatsApp bot service . This chatbot is specifically designed for businesses that are interested in exploring the benefits of conversational commerce on the encrypted WhatsApp platform. Building a WhatsApp bot with the business API would open up a wealth of customer service, sales, and marketing opportunities for your business. There are two ways you can create a WhatsApp Chatbot. You can either code the chatbot manually, or avail the assistance of service provider who offers WhatsApp bot solution that does not require any coding knowledge. Not every business has a team of in-house de...

The popularity of WhatsApp business marketing , especially its chatbots, has majorly gone up over the last few years. ChatGPT, is another AI catboats tool that is recently making waves in the marketing landscape. Choosing to Integrate ChatGPT with WhatsApp can be an immensely smart move for businesses and allow them to take their customer communication experiences to a whole new level. One of the key benefits of using ChatGPT for WhatsApp businesses is its ability to handle customer queries and complaints in real-time. It can be a huge time-saver for businesses, as it frees the customer service staff members to focus on more complex issues while the chatbot handles routine inquiries. ChatGPT can even be programmed to handle frequently asked questions, and well as deliver relevant information to customers. Much like WhatsApp Chatbot , ChatGPT also works towards reducing the workload of customer service staff. To integrate ChatGPT With WhatsApp, you have to: Download   ChatG...

WhatsApp Business API is a pretty useful tool that can be used by medium and large scale businesses to improve their communication efforts and capabilities. This solution can easily be availed through a good Whatsapp solution provider , and allow your brand to effectively communicate with customers and boost their business growth. Among enjoying other features, with WhatsApp Business API you can even create a chatbot that assists in accelerating business accessibility, and provide real-time support to the customers. By integrating such chatbots into ERP and CRM applications, you get to manage your customer relationship operations in a quite systematic and streamlined manner. Creating an intelligent, AI enabled whatsapp bot that facilitates cognitive services would allow you to perform a variety of tasks with ease, starting from product research and customer support to follow-up communications and product catalog. Such a bot can effectively drive improved brand recognition for yo...

WhatsApp business marketing has been gaining popularity across varied industries for simplifying multiple aspects of customer communication. This messaging platform is now even used by B2B companies for marketing, sales and support. B2B companies generally have a long sales and marketing cycle, which is followed by extensive post-sales service and support. Traditionally, the B2B industry used channels like emails to book discovery and demo calls with prospects, and subsequently set follow-ups with each of their leads via automation. While email marketing is impactful, it is not always efficient. For instance, a prospect might be frustrated with a long email chain. Moreover, in many cases, promotional emails may directly go to the spam folder. Hence, it would be better for B2B companies to leverage conversational channels like WhatsApp instead. With WhatsApp Business API now available, there are many ways B2B companies can use this messaging platform, such as Prospect fol...

Conversational commerce is a type of eCommerce approach that focuses on two-way conversations with customers via the use of online chat tools like  Whatsapp chatbot .   Brands may implement conversational commerce to improve dialogue and overall communication by making use of instant messaging and chatbot features of WhatsApp. With the advent of  WhatsApp business API , this platform is used by thousands of brands across the planet to connect with customers. The rich media capabilities of WhatsApp enable eCommerce brands to share pictures, audio files, PDFs, videos and more, which makes it easier for their sales/support teams to provide customer support and answer product queries in an engaging manner. WhatsApp can also be used by businesses to send videos for product demonstrations, customer surveys, payment links, shipping alerts, boarding tickets and more. As the WhatsApp platform is end-to-end encrypted all the messages sent and received through it are secure. Thi...