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  Email conversations can be slow and not all people check their inboxes frequently. This drawback makes this channel not well suited for providing personalized customer service, speeding up resolutions, and solving customer concerns.  Whatsapp business messages , however, can be useful in meeting all such concerns. This messaging application has over a 98% open rate, and conversations carried out through it pretty high engagement. Hence, it makes sense for companies to use Whatsapp to answer customer queries swiftly. By using  Whatsapp business API , a business would be in the position to provide personalized customer support on this platform. Being able to view the chat history on the same thread and using contact numbers to identify customers makes it simpler for brands to identify and resolve customer pain points. When customers contact a brand with inquiries and problems, they mostly anticipate prompt responses. Through WhatsApp, brands may program automates mess...

No matter whether you are a real estate agent, property consultant, or a broker, the process of purchasing and selling off a property can be pretty harrowing, and involves a number of emails, calls and constant follow-ups. All of these tasks, however, can be made a lot simpler by using  Whatsapp business   API and creating a bot for your real estate business. WhatsApp bots are basically designed to provide prospects and customers a wholly seamless experience by instantly responding to their queries, while reducing the hassles and time of the staff of a real estate company. Any major real estate company that has a long list of properties under its purview is also likely to receive a large number of inquiries on a daily basis. Not only can a WhatsApp bot be used to address such queries instantly, but it can also redirect the query to the relevant human agent if it is quite complex. Such an approach helps improve both the quality of support provided to the customer and the respon...

  The online food delivery business is all about speed, quality and convenience. Modern customers expect hot meals delivered to them swiftly, while getting real time updates. Use of  Whatsapp API   can help online food delivery companies and restaurants to effectively meet the demands of the customers, without incurring high expenses. WhatsApp Business API can be used to engage actively with customers, broadcast availability and offers, provide real-time updates and more. Restaurants, bars, pizzerias, cafes and online food delivery companies can significantly benefit by integrating WhatsApp into their communication strategy. By creating a  whatsapp business account , they can easily add useful information about their business that would be available to the customers. These details can include opening hours, phone number, address, website and more. Restaurants can expect an increase in take-out orders after starting to utilize this tool for customer communication. ...

  WhatsApp is the most widely used and preferred channel of communication for the younger generation. Its high open rates, ability to broadcast messages to a large number of candidates at once and rich media messaging features makes  Whatsapp business API   a perfect tool for improving engagement and enrollments in a college or university. No matter whether you want to optimize your admission marketing ROIs or augment your enrollment rates by reaching out to more prospective students, opting for WhatsApp API integration will be a smart move for your institution Here are a few ways  Whatsapp business messages   can be helpful for your college or university: Make use of rich media messaging: Attract the attention of prospective candidates and encourage them to get enrolled into your institution by sharing videos and images via WhatsApp. You can help them to visualize their journey with your college or university by showing off your sports ...

WhatsApp API has been designed for medium to large companies who aim at using this messaging platform to strengthen their communication strategy. WhatsApp API, however, is not the same as WhatsApp Business App in many ways.   First of all, WhatsApp API has a lot more advanced features, like multi-user support and WhatsApp Notifications. Secondly, WhatsApp API is not free. You will have to pay for sending WhatsApp broadcasts or notifications through the API. Details of whatsapp business pricing can be found online. Moreover, you can create a WhatsApp Business API Account only through authorized WhatsApp Partners.   The application process you go through to create a Whatsapp corporate account may vary a bit, from one partner to another.  On the whole, applying for a WhatsApp API account majorly involves four steps: Buying or porting a phone number Undergoing WhatsApp Commerce Policy and Display Name checks Verifying Facebook Business and number, and acc...

Technology plays a crucial role in speeding up service delivery and enhancing productivity today by reducing human intervention in repetitive tasks.   Rapidly evolving technologies, including AI enabled chatbots, are becoming vital to enabling streamlined automation of processes and workflows. Whatsapp chatbot is basically designed to have conversations with humans over chat, and is extensively used by banks and FinTech firms today to provide support, answer queries and generate leads on the most popular messaging application of the planet.   Banking and FinTech sector is fiercely competitive. Consumers often complain of the lack of accessibility to proper customer service and resources in this domain. To get ahead of the competition, hence, leveraging whatsapp bot integration can be a game changer for your business. It can allow you to facilitate smooth and seamless interaction with prospects and existing customers on the app that they are likely to use a lot already. W...

WhatsApp is the simplest and most convenient channel for your customers to get in touch with your brand as this messaging platform is likely to be a part of their daily habit. WhatsApp Business API has especially been designed to allow medium and large businesses to get in touch with their customers across the world. There are many Whatsapp business API solution providers available today which makes it easy for any business to access this API and leverage it to boost their business communication.  WhatsApp Business API is not an out-of-the-box solution and it does not come with its own front-end interface. Your business has to integrate the WhatsApp API’s endpoint to your customer communication software, and subsequently be in a position to receive and answer unlimited WhatsApp messages from the customers. While Whatsapp API integration does involve a fee, it does go a long way in making customer service and marketing processes simpler for your company.   This API allows for...